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User Stories vs Job Stories

This article talks about a different approach to capturing product requirements and describing the problems a team is trying to solve.  It describes user story as too limiting, perhaps too granular.  The story loses the meat of the problem being solved and the setting in which it is being solved.  The author proposes a new story format called a job story.  A job story intends to capture more context around the user, their needs, and how they’re interacting with the software.

Image source: Alan Klement

This kind of challenge to the user story format is not new – nobody enjoys writing user stories because they’re fairly artificial, often too obvious, and it can feel less than valuable.  The solution certainly addresses aspects of the challenge, but I see the author’s suggestion as overly blunt.  A key part of the agile manifesto for me, is as follows

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